Walk-in !!! Genpact | Hyderabad walk in

 Content Moderation at Genpact

About Genpact: Genpact (NYSE: G) is a leading global professional services and solutions firm, committed to delivering transformative outcomes. With a workforce of over 125,000 people across 30+ countries, we leverage our deep industry knowledge, digital operations expertise, and cutting-edge technologies like AI to serve and transform leading enterprises, including Fortune Global 500 companies.

Event: Genpact Mega Walk-In Drive for Content Moderation Roles (Non-Voice) - Freshers Only

• Drive Date: 21st June 2024
• Time: 11 AM to 2 PM
• Location: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
• Languages Required: Hindi and English
• Shift: Ready to work in any shift (24x7)
• Work Mode: On-site

What We Are Looking For: We seek individuals with a strong work ethic, who thrive both independently and as part of a team. Ideal candidates are self-starters, intellectually curious, and adaptable to a fast-paced, dynamic environment.

Key Responsibilities:

• Ensure quality standards are met through resolution of issues.
• Review and resolve content based on guidelines.
• Identify and report trends and patterns promptly.
• Provide insights to enhance user support.
• Maintain comprehensive understanding of processes and policies.

Minimum Qualifications:

• Graduate in any discipline (excluding law).
• Freshers with fluency in Hindi and English.

Preferred Qualifications:

• Prior experience in customer service (chat/email/voice).
• Strong probing and analytical skills with a customer-centric approach.
• Ability to work flexible schedules, including weekends.

Note: Please bring the following documents to the walk-in drive:

• 3 copies of your updated resume.
• 3 passport-size photographs.
• Original Aadhar card and 2 copies of it.

Additional Information: Genpact is an Equal Opportunity Employer, committed to fostering a diverse and inclusive work environment. We do not charge any fees for job applications or hiring processes. Beware of scams asking for payment for starter kits, applications, or equipment.

Role: Non-Voice - Other Salary: Not Disclosed Industry: BPO / Call Centre Department: Customer Success, Service & Operations Role Category: Non-Voice Employment Type: Full-Time, Permanent

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