Technical /Application Support Engineer- SQL in Bangalore-Tech M

 Hi There,

It's a pleasure to connect with you. I'm Abhishek, Sr. Business Associate -RMG at Tech Mahindra. Your experience and skills are quite impressive and I believe you could be an excellent addition to our team. I noticed your open-to-work status on your LinkedIn profile page and I think your background as Technical /Application Support Engineer- SQL in Bangalore.

Please share your resume at au00867013@techmahindra.com and subject line should be "As discussed on LinkediN" along with requested details: Notice Period/LWD:

Current CTC:

Expected CTC:

Current Location:

Total Exp.:

Are you fine Completely work from office:

Rotational Shift:

Title: Technical /Application Support Engineer- SQL

Location: Bangalore

Immediate Joiner Only

POSITION 10+

Please keep the below points in mind while sourcing.

- Work location Bangalore

- Completely work from office

- 24x7 shifts

- Rotational offs

- Experience (4 years)

- No Hybrid working

Department: Business Network and Applications

Job Description Overview

• The primary function of the Technical Support Engineer is to use technical and product expertise to support customers experiencing complex issues on the SAP Ariba applications.

• The Technical Support Engineer delivers an exceptional customer experience by:

• Using knowledge of SQL and Java to troubleshoot and resolve issues

• Focusing on customer service, including frequent, high quality communication

Duties and Responsibilities

• Provide direct technical assistance with customers via phone and email

• Own and manage concurrent Service Requests in a ticketing system

• Provide ongoing and timely communication to customers regarding the status of their requests

• Troubleshoot customer issues to resolution

• Create internal/external content for SAP Ariba’s User Community and internal knowledgebase

• Collaborate with and develop strong working relationships.

Abhishek Upadhyay

Sr. Business Associate -RMG || DES