Hi There,
It's a pleasure to connect with you. I'm Abhishek, Sr. Business Associate -RMG at Tech Mahindra. Your experience and skills are quite impressive and I believe you could be an excellent addition to our team. I noticed your open-to-work status on your LinkedIn profile page and I think your background as Technical /Application Support Engineer- SQL in Bangalore.
Please share your resume at au00867013@techmahindra.com and subject line should be "As discussed on LinkediN" along with requested details: Notice Period/LWD:
Current CTC:
Expected CTC:
Current Location:
Total Exp.:
Are you fine Completely work from office:
Rotational Shift:
Title: Technical /Application Support Engineer- SQL
Location: Bangalore
Immediate Joiner Only
POSITION 10+
Please keep the below points in mind while sourcing.
- Work location Bangalore
- Completely work from office
- 24x7 shifts
- Rotational offs
- Experience (4 years)
- No Hybrid working
Department: Business Network and Applications
Job Description Overview
• The primary function of the Technical Support Engineer is to use technical and product expertise to support customers experiencing complex issues on the SAP Ariba applications.
• The Technical Support Engineer delivers an exceptional customer experience by:
• Using knowledge of SQL and Java to troubleshoot and resolve issues
• Focusing on customer service, including frequent, high quality communication
Duties and Responsibilities
• Provide direct technical assistance with customers via phone and email
• Own and manage concurrent Service Requests in a ticketing system
• Provide ongoing and timely communication to customers regarding the status of their requests
• Troubleshoot customer issues to resolution
• Create internal/external content for SAP Ariba’s User Community and internal knowledgebase
• Collaborate with and develop strong working relationships.
Abhishek Upadhyay
Sr. Business Associate -RMG || DES
No comments: